Frequently Asked Questions

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If you are a returning Monster+HotJobs customer and you would like to post a job online, you will want to sign into your account using the Employer Sign in link located under the Employer Site tab on the right-hand side of our homepage www.hotjobs.com.

Once you have signed into your account, simply select the Buy More link under "Post Products" in the My Products box on the right of your screen. Clicking on this link will walk you through purchasing your job ads.

You can click the Post a Job button and the following page will allow you to purchase additional Job Postings by clicking the Buy More Job Posts link.

If you are new to Monster+HotJobs, you will receive an email entitled, "Welcome to Monster+HotJobs" after you complete your purchase, with a link to register for your Monster+HotJobs recruiter account. Your account lists all the job posts you have purchased. You can then select one or more of your job posts, create job ads, and post them any time within a year of purchase.

If you have not received the registration email, please contact our Customer Care Department for further assistance. They are available weekdays from 8:30 a.m. - 6:00 p.m. Eastern Time at 866-753-3200.

When you purchase multiple job posts, Monster+HotJobs stores them in your account, giving you maximum flexibility to determine exactly when you want each job posted (within one year of purchase).

To post a new job ad using job posts that you've already purchased, sign into your Monster+HotJobs recruiter account and click "Post a Job." You will be prompted to fill out the job information template. Continue through this process until the system confirms that you have successfully posted your job.

If you want to post a job that you have posted in the past, click on the Jobs tab located at the top of the page. This will take you to the section of your account where you will be able to locate a copy of all of your previously posted jobs.

Once you have located the copy of the job that you are looking for, just check the box to the left of the job title and select "Post Job" from the Change Status drop down menu. Continue through this process until you get confirmation that your job has been reposted.

If you have any questions please feel free to contact the Customer Care Department. They are available weekdays from 8:30 a.m. - 6:00 p.m. Eastern Time at 866-753-3200.

Check the Writing Tips in the description box for helpful hints about how to construct an effective job listing. Then use the formatting options available on the Standard Editor tab to customize the appearance of your job description. Formatting options include a choice of font styles and sizes, bold or italic emphasis, and text color. You can also use bullets, indents, and text alignment just as you would with a word processor. Run the spell checker to avoid embarrassing spelling errors, and preview your job description before posting it, to see it the same way job seekers will. If you already have a formatted job description prepared, you can copy and paste directly from that document into the job description text box.

The location of a job is exactly that: where the job is located. Job seekers from all over the world can look for a job in the location you've specified.

On the Monster+HotJobs job seeker site, job seekers can search for jobs in a city and its surrounding area (called a Metro Area). Any job seeker can apply to any job in that location, regardless of where the job seeker is currently located.

Before posting your job, make sure to copy it. When you copy a job posting the copy will feature today's date as the posting date.

To copy a job from within your account, click on the Jobs tab and select the job that you wish to copy from the list of non-posted jobs and select "Copy Job" from the More Actions drop down menu.

Make sure to remove the word "(COPY)" from the Job ID field as you are posting your job and you are ready to go.

Please note that the new copy of your job will not retain any resumes that have been submitted to the job previously. To access these resumes, just select the original job from your non-posted jobs tab.

You can extend a posted job, using the same type of job post product (location, all access, etc.). For example, if you have posted a job in Los Angeles, California you can extend the job by using a job credit that is based in the same location.

You can repost a job that is not currently posted, but was posted before. When reposting, you can use either a job slot or a job post.

In order to make your job posting confidential, you must update your Company Profile from within your account. If you only have one Company Profile in your account, it will automatically synch to any posted jobs. If you create a second Company Profile, you will need to edit your posting and change the associated Company Profile (option to do so is under the long description box).

Log into your Recruitment Center account.
• Click the Accounts tab.
• Click the Company Profile menu option.
• Click on your company's name (a Company Profile is created by default when you open an account).
• Click the Edit button on the right side of the screen.

You will now view your Company Profile. In order to make any changes, you will have to fill in the mandatory fields marked with an *. You can hide most mandatory fields by clicking the check box "Hide from job seeker." The most important field is the Company Display Name. This is what the job seeker will see on your posting as your company name. You could change it to say "Confidential," or "Medical Office," for example.

You can also purchase a confidential job posting through your Sales Representative.

With jobs posted using the Job Post product, you are only able to edit the text of the job's long description and the apply process (whether you receive resumes via email, etc). To do this, check the box next to the job listing on the Jobs tab and select "Edit Job" from the More Actions drop-down menu.

You can also edit the job description or apply process from the Job Detail page using the Job Actions drop-down menu.

Make your changes, preview, and save.

Since job posts are technically for one posting only, we restrict the access to edit the job title, city, experience levels, etc. Customer Care or your Account Representative can make changes on your behalf.

All the information for jobs posted with Job Slots can be edited. Select "Edit Job" from the More Actions menu on the Jobs tab or from the Job Actions menu on the Job Detail page.

If you are using a Job Post product, you cannot update the job title. Since job posts are technically for one posting only, we restrict the access to edit the job title, city, experience levels, etc. Customer Care or your Account Representative can make changes on your behalf, as long as the edit is congruent with the original job posting. You can, however, edit the long description of your job post at any time.

If you would like to change the job title and create a new posting, you can do so and consume another job post asset.

If you are using a Job Slot, you can click on the Edit Info link on the Edit Job page. This will show you the job title as editable.

To take down a posted job, select the job from your list of jobs and choose the Take down Posted Job option on the Change Status menu, or choose "Take Down Job Post" from the Job Actions drop-down menu on any Job Detail page.

Note that your posted job will be taken down automatically when it has expired.

Renewing a Job Slot is like extending a subscription, and must be purchased through your Account Representative.

Renewing lengthens the term of the Job Slot, and modifies the expiration date of any job posted using that slot. Any jobs posted using the renewed slot will be automatically extended by the duration of the slot.

Refreshing a Job Slot updates the last edited date of the job posted in that slot to the current date, so your job ad will appear to be recently posted, but does not change the term of the Job Slot.

To refresh a job posted using a Job Slot, select the job from your list of jobs and choose "Refresh Listing" from the Change Status drop-down menu. If you are on the Job Detail page, choose "Refresh Listing" from the Job Actions drop-down menu.

To renew a Job Slot, contact your Account Representative.

No, the Job Post is a non-refreshable product. To have this capability, you will need to have the Job Slot product. If you are interested in the Job Slot, please contact your Account Representative.

You need to make sure the search license product has been distributed to you. Since only one person can use a search license at a time, it needs to be distributed to a particular ID before it can be used. This is the case even if there is only one user in the account. If you have multiple users in your account, the search licenses can be moved from user to user at any time.

Go to the Accounts tab / Company Products to distribute one license to your user ID, or request that the Administrator on your account distribute one license to you. If all of the search licenses for your account have already been distributed, you will need to move the search license from a user who has one distributed to them and redirect it to your recruiter ID.

Only one login ID can use a search license at a time. If you have multiple users in your account, the search licenses can be moved from user to user at any time.

Go to the Accounts tab / Company Products to distribute one license to your user ID, or request that the Administrator on your account distribute one license to you. If all of the search licenses for your account have already been distributed, you will need to move the search license from a user who has one distributed to them and redirect it to your recruiter ID.

Monster+HotJobs Recruiter Search is a flexible search tool that lets you specify exactly what attributes you're looking for in job candidates. The keyword search is a simplified way to use Boolean logic in your search. You can make your search as specific as you want, as long as you enter at least one search criterion.

The Search algorithm matches job-seeker attributes with your criteria, and displays the results sorted by relevance. You can refine the list of candidates by narrowing the list of attributes displayed. If you like the results of your search, you can give it a name and save it to use again.

Candidates you find as a result of a successful search can be managed in the same way as any other job candidate in Monster+HotJobs-through the Candidates tab.

You can be as general or as specific as you want when you search. The only requirement is that you select at least one search criteria.

You can enter a keyword for the job title you are looking for (e.g., Account Executive or Administrative Assistant) to find candidates who have served in this role before, or enter Java, C++ (for example) if you are looking for a candidate with specific technical skills. Use Advanced Options to create a guided Boolean search or to search on more specific criteria like candidate's name, previous employer or email address. You can also specify many other search criteria, as shown on the Search tab.

A Boolean search is an advanced search using Boolean logic. The keywords field in Monster+HotJobs Recruiter Search uses Boolean logic.

The following rules are used in a Boolean search.

• AND returns only results containing all the specified words or phrases (sales and marketing returns resumes containing both words, not necessarily used together)
• OR returns results containing at least one of the specified words or phrases (sales or marketing returns resumes containing at least one of the two words)
• NOT excludes results containing the specified words or phrases that follow "not" (sales not marketing returns resumes that contain the word "sales" but do not contain the word "marketing")
• ( ) around keywords groups them together, so (sales and marketing) not administration returns resumes that contain both "sales" and "marketing" but do not contain "administration"
• " " around keywords returns results in which the words appear in the specified order, so "sales and marketing experience" returns resumes containing those words in that order
• * allows partial matches. a search for sales* returns resumes containing words like "salesperson" and "salesman"

To refine your list of candidates resulting from a search, you can either change your search criteria and run the search again, or you can keep these search results and modify your view using the Narrow the List options on the right side of the Search Results page. The list shows candidate attributes represented in the search results. Uncheck a box to omit candidates with that attribute from the display. They will remain in your search results but will not be visible. The screen will refresh and you'll see candidates with the checked attributes only.

To return to the full display of search results, click Reset.

Recheck your search criteria to make sure you have specified at least one keyword. If you have, check for spelling errors or conflicting specifications. For instance, you may have specified a city and state that are not compatible. Be sure your search location is one that your search license is authorized for.

Any action on the Monster+HotJobs Resume Search module, which provides complete details of the job seeker to you within the preview of the module, constitutes the consumption of an available view.

To simplify, these actions could include:

1. Clicking on the resume from the Resume Search Results page OR clicking on the Resume link from your saved search email. However, clicking on the "Contact Candidate" button on the Candidate Details page (after clicking on a resume link) does not decrease your available resume views.
2. Forwarding a resume from the Resume Search Results page to an email address, without clicking on the Resume link first.
3. Copying a resume to a folder / job from the resume search results page, without clicking on the resume link first.
4. Printing a resume from the Resume Search Results page, without clicking the on the Resume link first.

Please note that if you select and then forward / copy / print / click multiple resumes in one go on the Search Results page, resume view count will get decremented depending on the number of resumes that you had selected.

Furthermore, if you perform any one of the actions listed above, it will only constitute the decrement of one view against your license, no matter how many further actions are taken against that particular resume. Also, if you perform these actions on a resume in your Candidate folders / job candidate pool after you have copied them over from the Monster+HotJobs Resume Search module, no views will be reduced from your resume search license.

Finally, please remember that if you are searching for resumes on Monster+HotJobs through the medium of a resume aggregator tool / ATS system, any resumes that you view will also constitute a decrement of available views against your resume search license.

A saved search is a set of search criteria that you want Monster+HotJobs to remember, so you can use it again.

To run a saved search manually, go to the Search tab and click "My Saved Searches," choose your saved search and click "Run."

Follow these steps to have Monster+HotJobs periodically run a saved search for you and email you the results:

1. Run your search.
2. On the Search Results page, select "Save Search" from the More Actions drop-down menu.
3. Give the search a name and select the run frequency from the drop-down menu.
4. Specify the email address to which you want candidate resumes sent, and the format to be used for the email.
5. Click "Save Search."
6. You will begin receiving emails on a regular basis, with links to candidate information. Click the links to view candidate resumes and save them in folders or associate them with jobs.

To edit a saved search, on the Search tab click "My Saved Searches," choose the saved search you want, and click "Edit." Make your search criteria changes and click "Save Search" to update the selected search.

You can also copy a saved search using the Copy link on the My Saved Searches page, and then edit and save the copy.

To delete a saved search, on the Search tab click "My Saved Searches," choose the saved search you want, and click "Delete." Click "Yes" in response to the confirmation question, if you are sure you want to delete the saved search.

You can have up to 10 saved searches at one time.

You need to make sure the search license product has been distributed to you. Since only one person can use a search license at a time, it needs to be distributed to a particular ID before it can be used. This is the case even if there is only one user in the account. If you have multiple users in your account, the search licenses can be moved from user to user at any time.

Go to the Accounts tab / Company Products to distribute one license to your user ID, or request that the Administrator on your account distribute one license to you. If all of the search licenses for your account have already been distributed, you will need to move the search license from a user who has one distributed to them and redirect it to your recruiter.

HotHire^TM uses the contents of your job posting to match candidates from our resume database, providing you with real-time candidate recommendations for your specific listing. It is a great tool to use in addition to posting a job, since you are able to reach out to candidates yourself in addition to having them apply to you.

Once purchased, you will need to do the following to access the product:

• Log into your account.
• Click on your job title (either from the "Home" or "Jobs" blue tab at the top)
• Under the light blue box that says the title of your job, click on the link that says "HotHire."
• The system will automatically generate candidate resume results for you based on the verbiage in your ad.
• You will see a list of candidates, and each time you click on a candidate's name, you use one "view" out of your 25 allotted.
• To ensure you are viewing appropriate candidates, we recommend clicking on the Improve Recommendations link after you click the HotHire link. There, you will be able to refine the search criteria. (You will need to re-enter this criteria each time you search. Your search criteria is not saved).

To purchase the product, simply contact the Monster+HotJobs Service / Sales Representative associated with your account or call Monster+HotJobs Customer Care at 1-866-753-3200.

Please follow the following rules to improve quality of your resume recommendations:

1. Use actual job titles whenever available-for example, use "Product Manager" instead of "Management of Products."
2. Make sure that you are using spell-checked terms while inputting the job title to avoid simple mistakes such as "Product Manger" or "Account Recievables."
3. Avoid extraneous information in the title. While it is useful to input a lot of information for the benefit of the job seeker, it unfortunately confuses HotHire^TM.
4. Avoid multiple job titles within the same description. Avoid terms such as "Cooks / Cashiers."
5. Avoid usage of short-forms as much as possible. Please use "Product Manager" in lieu of "Prdct Mgr." However, common abbreviations such as "CAN" or "UED designer" are welcome.

Finally, please remember that you can define job titles and skills / exact phrases / keywords essential to your job requirements by clicking on the Improve Recommendations button on this page. A few examples have been provided here to help you with what to supply.

Resumes that you have viewed earlier via HotHire^TM recommendations appear as unbolded. Therefore, this mechanism alerts you to the fact that you already viewed the resume.

We will not consume an extra view for a candidate that you have viewed over the past 30 days (as a rolling period).

Contact your Monster+HotJobs Sales Representative for more information.

All you need is one job in your targeting category posted on Monster+HotJobs. Just specify your targeting category, location (optional), and provide a logo for the ad. The rest will be taken care of for you!

$1K. If you are spending less than $5K, you pay via credit card or pre-payment. We do not support invoicing below $5K. Note: This does not apply to advertising agencies.

Smart Ads can be used for both branding and conversion needs.

If your primary goal is to drive traffic directly to your website, you should consider buying targeted Yahoo! Network Advertising.

No. The user will see jobs in his / her local area first, followed by jobs in other locations.

Yes. Select international targeting is now available, in addition to local and domestic targeting.

Yes, but you would need to set up a new Company Profile for the division you are targeting in Smart Ads. Note: There is an additional cost associated with setting up each new profile page.

Yes, you can pre-select up to four jobs. We recommend that you do this only if you have hard-to-fill positions.

Yes. We provide you an option of pre-selecting a creative template. We currently support three different creative templates.

Yahoo! Network Advertising is a great way to reach active and passive candidates beyond the job board, while increasing awareness of your recruitment brand. You can target job seekers by location, industry, occupation, and online behavior. This solution can also help you raise expressions of interest from passive job seekers, maximize your ROI, and drive candidates to your company site and its available opportunities.

Both solutions go beyond the job board to target passive job seekers on the Yahoo! network via a branded graphical ad. The difference is that Monster+HotJobs Smart Ads contain actual job listings while Yahoo! Network Advertising ads contain general company information. If your immediate goal is to increase applies and hiring conversions, then Smart Ads may be the best solution for you. If branding and showcasing your employment brand to relevant job seekers is your immediate objective, then network advertising may be the right choice.

Yes. These two solutions complement each other very well. Through Yahoo! Network Advertising, you can target qualified active and passive job seekers on our network and drive them directly to your Premium Company Profile on the Monster+HotJobs site. On your profile page, interested job seekers can then learn all about your company, its culture, and your available positions. This solution is designed to increase job-seeker engagement with your brand, and ultimately drive more applies to your listings.